SPECIALTY LABORATORIES' NOTICE OF PRIVACY
PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU
MAY BE
USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
INFORMATION. PLEASE REVIEW IT CAREFULLY.
Specialty Laboratories, Inc. (referred to as "Specialty")
is a full-service, clinical reference laboratory serving
thousands of clients throughout the United States and internationally..
Specialty is dedicated to compliance with all applicable
federal, state and local laws and regulations regarding
the use and disclosure of such information. At Specialty,
we are committed to protecting the confidentiality of individuals’
laboratory test results and other patient protected health
information that we collect or create as part of our diagnostic
testing activities.
We urge you to read this Notice of Privacy Practices (referred
to as the “Notice”) carefully so that you will understand
our commitment to the privacy and protection of your confidential
health care information, and learn how you can involve yourself
in the protection of this information. If you have any questions
about this Notice of Privacy Practices or other privacy
related issues, please send an email to privacy@specialtylabs.com
or write to us at the following address:
Specialty Laboratories, Inc.
27027 Tourney Road
Valencia, CA 91355
Attn: HIPAA Privacy Officer
This Notice of Privacy Practices is effective as of April
14, 2003.
Specialty is committed to obtaining, maintaining, using and disclosing patient
protected health information (referred to as “PHI”) in a manner that protects patient
privacy in compliance with all applicable local, state and federal laws and regulations.
Specialty is required to abide by the terms of the Notice currently in effect. Your other
health care provider(s) may have different notices regarding the use and disclosure of
your PHI maintained by them.
Specialty is required by law to provide you with
this Notice of Privacy Practices with respect to PHI, to
maintain the privacy of PHI, to state the uses and disclosures
of PHI that Specialty may make, and to list the rights of
individuals and our legal duties with respect to their PHI.
Your PHI at Specialty includes personal and medical
information (such as your name, address, date of birth,
test ordered, etc.) that we obtain from your physician,
health plan, or other sources. Your PHI also includes the
laboratory testing results that we create.
Our Uses and Disclosure of Your Protected Health Information
Your PHI will be used or disclosed for treatment, payment, or healthcare
operations purposes and for other purposes permitted or required by law. While we
cannot list every possible use or disclosure, all of the ways we use or disclose your PHI
will fall into one of the categories listed below.
If we want to use or disclose your PHI for purposes that do not fall into these
categories, we would have to obtain your written authorization first. You have the right
to revoke your authorization at any time, except if we have already made a disclosure
based on that authorization.
According to law, we do not need your authorization or permission to use or
disclose your PHI for the following purposes:
Treatment: As a health care provider that
provides laboratory testing for patients and requested by
physicians, Specialty uses your PHI as part of our
testing processes and Specialty discloses your PHI
to physicians and other authorized health care professionals
who need access to your laboratory results to treat you.
In addition to your treating physician, we may provide a
consulting specialist physician with information about your
results to further validate the results before release to
your physician. We may also disclose your PHI to another
testing laboratory if we are unable to perform the testing
ourselves, and need to refer your specimen to that laboratory
to perform the requested testing.
Payment: Our billing department will use and disclose your PHI to certain insurance
companies, hospitals, physicians, and health plans for payment purposes, or to third
parties to assist us in creating bills, claim forms, or getting paid for our services. For
example, we may send your name, date of service, test performed, diagnosis code, and
other information to a health plan so that the plan will pay us for the services we
provided. In some cases, we may have to contact you to obtain billing information or for
other billing purposes. When required, we may use an outside collection agency to
obtain payment.
Health Care Operations: We may use or disclose your PHI in the course of activities
required to support our health care operations, such as performing quality checks on
our testing, or for developing normal reference ranges for tests that we perform. This
information will be used in an effort to continually improve the quality and effectiveness
of the healthcare services we provide. We may also disclose your health information to
other health care providers or payors for their health care operations, but only if they
already have a relationship with you and the purpose is for quality assurance activities,
peer review activities, detecting fraud, or for other limited purposes.
Disclosures to Business Associates: Specialty
may disclose your PHI to other companies or individuals
who need your PHI in order to provide specific services
to us. These other entities, known as “business associates,”
generally must comply with the terms of a contract designed
to ensure that they will maintain the privacy and security
of your PHI in the same manner that we do (i.e., for designated
treatment, payment, or health care operations purposes that
they perform for us). For example, your PHI may be disclosed
to couriers we use to transport specimens to us, or to private
accrediting organizations that inspect and certify the quality
of our laboratories.
Other Possible Ways We May Use or Disclose Your PHI:
When required by law: in order to comply with federal or state laws, the orders of a
court, or the orders of a governmental agency.
Public health: to public health authorities for preventing or controlling disease, or
reporting vital information (for example, reporting certain sexually transmitted diseases).
Health oversight activities: to a health oversight agency for oversight activities
authorized by law (for example as part of our regular inspection of our laboratory by
state regulators ensuring compliance with state laws).
Judicial and administrative proceedings: to courts, parties to a lawsuit, or government
agencies as may be required during the course of a judicial or administrative proceeding
(for example in response to a subpoena).
Law enforcement: to law enforcement officials relating to crimes and other law
enforcement purposes.
Research: to researchers when their research has been approved by an institutional
review board that has reviewed the research proposal and established protocols to
ensure the privacy of your health information.
Threats to health or safety: to others, consistent with law, to prevent a serious threat to
personal health or safety (for example, in the course of an investigation of a physician’s
license).
Specialized government functions: to military command authorities, veterans’
administration, and national security and intelligence officials for activities deemed
necessary to carry out their respective missions, or to law enforcement officials having
custody of an inmate.
Workers compensation: to the extent authorized by and to the extent necessary to
comply with laws relating to workers compensation or similar programs established by
law.
Your Rights Concerning Privacy and Confidentiality
Although your health record is technically the property of the healthcare practitioner or
facility that compiled it, you have certain rights relating to your health information.
Access: Federal regulations generally grant you or your authorized or designated
personal representative the right to inspect and copy your PHI. However, in cases
where state law is more restrictive than federal law, we are required to follow the more
restrictive state law. Under the laws of the state of California, where we are located, we
are only permitted to make reports of our laboratory testing results to persons licensed
under the provisions of law relating to the healing arts. Thus, we are generally not
permitted under California law to provide your PHI to you directly, even with your written
consent. We can normally only provide that information to the requesting physician. Of
course, we will comply with a valid subpoena or court order to disclose your PHI.
Amendments: You have the right to request amendments to your PHI, although we are
not required to make the requested amendments.
Accounting: You have the right to obtain an accounting of disclosures of your health
information for purposes other than treatment, payment or health care operations,
disclosures to you or authorized by you, incidental disclosures and certain other
excluded disclosures. Your request must be in writing.
Restrictions: You have the right to request a restriction on uses and disclosures of your
PHI, although we are not required to agree to your request.
Confidential Communications: You have the right to request that we send your PHI to
an alternate address, although we are not required to agree to your request.
Notice of Privacy Practices: You have the right to request a paper copy of this Notice.
Complaints:If you believe your privacy rights have
been violated, you have the right to register a complaint
with Specialty or the Secretary of the U.S. Department
of Health and Human Services. Specialty will not
retaliate against any individual for filing a complaint.
You may file a complaint by writing to us at the address
located at the beginning of this Notice.
How to Exercise Your Rights
Write to us at the address above with your specific written
request and be sure to include sufficient information for
us to identify all of your records. Specialty will
consider your request and provide you a response within
a reasonable timeframe. Should we deny your request, you
may have the right in some circumstances to ask for the
denial to be reviewed by another healthcare professional
designated by Specialty. For additional details,
or for instructions regarding how to exercise these rights,
please contact us.
Note Regarding California State Law: In cases where
state law is more restrictive than federal law, we are required
to follow the more restrictive state law. For example, Federal
regulations specify that clinical laboratories, such as
Specialty, are exempt from the requirements making
PHI available to you directly, if providing such access
to you is prohibited by law. Under the laws of the state
of California, where we are located, we are only permitted
to make reports of our laboratory testing results to persons
licensed under the provisions of law relating to the healing
arts. Thus, we are not permitted under California law to
provide your PHI to you directly, even with your written
consent. We can generally only provide that information
to the requesting physician. Of course, we will comply with
a valid subpoena or court order to disclose your PHI.
You may request a copy of this Notice in electronic and/or
paper form by visiting our Website at http://www.specialtylabs.com/.
We reserve the right to change the terms of this Notice of Privacy Practices and to
make the provisions of the new Notice of Privacy Practices effective for all PHI that we
maintain. The current Notice will be displayed on our website and a paper copy will be
available upon request.
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